Everything you need to know before stepping into your appointment — from check-in to aftercare.
From the moment you arrive, our team is here to make you feel comfortable, informed, and fully prepared for your waxing session.
Upon arrival, a friendly guest services associate will welcome you, answer any questions about your appointment, and fill you in on any current promotions.
Your Wax Specialist will then greet you and escort you to a private, sanitized waxing suite. Every specialist completes our in-house training program before seeing clients — you're in excellent hands.
Your Wax Specialist will ask you to remove your clothing from the waist down before getting on the bed. This keeps wax away from your garments and allows for a smooth, uninterrupted session. No need to feel shy — we do this every day.
Tu Especialista en Cera sigue un sistema cuidadosamente diseñado de preparación y cuidado post-depilación enfocado en limpieza, comodidad, protección de la piel y resultados suaves.
We start by cleansing the area with our water- and alcohol-based antiseptic infused with lavender essence — removing any traces of oils, lotions, or residue so the wax can grip the hair cleanly.